Your Facebook Ad Account is Disabled? Here is How to Get it Back Fast

Are you in this scenario with your Facebook Ad Account? You have been running ads for your business or a client for months with no problem. Then one day you get an email or you check your Ad Account like you normally do and notice your Facebook Ad Account has been Disabled?

When this situation happens with your Facebook ads, it typically falls into two categories: disapproved ads or disabled accounts. If you’ve experienced ad disapproval, it’s likely due to a violation, whereas a disabled account is due to repeated ad violations or negative feedback on your account.

In this tutorial, you’ll find out why Facebook may suspend your ads and show you how to activate a disabled Facebook ad account as fast as possible!

Why Was My Facebook Ad Account Disabled?

After you launch an ad, Facebook considers a couple of things.

The first is the ad itself, including its texts, images, targeting settings, and positioning. The second is the landing page where the ad is displayed, the page’s functionality, and how well the page matches the promoted product or service.

Facebook ads must comply with numerous advertising policies and community standards.

Here are some wording scenarios that may be the reason why your Facebook Ad Account is disabled, check these below so you can fix them!

  • Use of flagged words, such as “this” because that word is often used as clickbait. Excessive use of “you” or “your” may also cause disapproval.

  • Unessacary amounts of markings, characters, or using all capital letters.

  • An issue with your landing page. Redirects to another type of page, obtrusive pop-ups, or income claims will get flagged.

  • Violating the personal attributes section of the ad policy.

  • Using Facebook’s trademark, logo, images, or even just not capitalizing the word “Facebook.”

If your ads are disapproved after running for a period of time, it could be due to:

  • Frequency, or how long the ad has been running. If people see the same ad too often, they might report or hide it, which could encourage Facebook to close it down.

  • Negative user feedback plus reporting makes Facebook look more closely at an ad, so don’t just set the ad and forget about it.

  • A Facebook ads rep is assigned to review your account and finds your ads in violation of a policy that “slipped through the cracks" when you first set it up.

  • Any changes or updates to Facebook's software can also trigger a sweep of disapproved ads, and in this case, it might be a mistake.

How to Restore a Disabled Facebook Advertising Account

Trial and error will be a big part of all this. Trying a few things to remove the flag that caused the disapproval. Try the same ad from a different Facebook ad account and the same page, or a different ad with the same Facebook ad account and a different page.

The reasoning behind this is to isolate the offending variable. It’s important to know if it’s the ad account, the Facebook business page hosting the ad, or the ad itself. If nothing seems to work, get in contact with a person on Facebook.

Solution 1. Contact Facebook to Remove Disabled Status

In terms of how to appeal your Facebook ad account being disabled, the best way is to communicate with a human specialist.

At 9 a.m. EST on business days, go to Facebook Business Support.

how to get Facebook Ad Account Disabled

To chat with a Facebook representative, on the Facebook Business Help Center home page, scroll down and choose the button "Get Started".

What to Do If Your Facebook Ad Account Is Disabled

Then choose to Get Support on the page that opens.


After that, click the Chat button, which will send you to the Contact Support form.

Once you’re there, carefully enter all the requested information and check the question boxes to help a Facebook representative better understand your situation. Ready to communicate? Click Start Chat.

The Facebook representative should guide you through the next steps and may get your Facebook Ad Account enabled for your to advertise again.

If it does not work, be persistent. If you’ve tried to fix the ad and it is still being flagged, or if you have chatted with a support technician and didn’t like the answer, continue appealing. This process could take several days or even a couple of weeks.